Thursday, April 19, 2012

URGENT help needed

I am trying to book a roundtrip train ticket from Paris to Tours.





It%26#39;s too late to get the raileurope ticket overnighted to me (i leave Monday).





Please help with suggestions. I am stuck and can%26#39;t read the SNCF website because it%26#39;s all in French. Don%26#39;t see an English option anywhere on their website.





Please help!!! I%26#39;m begging!!!




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There is an english flag at the top right of the sncf screen, click on that for English.





You may find that once you get into the buying screens it reverts to French.





Post you exact itinerary and we can look up the possibilities for you.




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Trader: I sent you a private message. You may want to check it.





Don%26#39;t worry, we can help you with the sncf website. There are plenty of us here that can help you.




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ok, I%26#39;ll try that.





Itinerary.





Depart Paris to Tours May 12 for roundtrip ticket.





Arrive in Tours about 10:16 (saw a train for that)





Depart Tours for Paris May 12 about 7:30/7:45pm. Arrive in Paris around 9:00pm







Oh I hope you can help me! I%26#39;m going crazy now!!




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i%26#39;ve changed my email since then. I won%26#39;t be able to get it. now what?




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So you are just doing a day trip?




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I%26#39;ll get the train schedules for May 12 and post them here. We can take it from there.




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Disregard email message. I tried checking it but it was blocked from my email. What more can go wrong?





Yes, just a daytrip.





I%26#39;ve already booked my Loire Valley tours just needed to get there.





Thanks sooooo much for trying to help me!!




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I believe these are the trains you were looking at for May 12th. You may want to note that you can get much cheaper fares by booking different trains, but if these are the ones you must have, here is the schedule and rate for one traveler, aged 26 to 59.





PARIS - TOURS 1 passager 120.20 €





Aller : 09h10 - PARIS MONTPARNASSE 1 ET 2





10h06 - 10h06%26gt; 10h11 via ST PIERRE DES CORPS



08317 2e classe





Non fumeur Place(s) assise(s)





10h11 - ST PIERRE DES CORPS





10h16 - 10h16%26gt; Null via TOURS GARE



Navette 05317 2e classe





Sans réservation





Lundi





12 Mai





1e Passager





(26 à 59 ans)





Loisir Service d%26#39;échange et de remboursement gratuit jusqu%26#39;à la veille du départ, avec retenue de 10€ le jour du départ, non échangeable et non remboursable après départ.



Voiture 15 - Place 45 Salle basse - Fenêtre - Duo côte à côte



Tarif normal Billet échangeable et remboursable soumis à condition







Retour : 19h17 - TOURS GARE





19h22 - 19h22%26gt; 20h07 via ST PIERRE DES CORPS



Navette 08284 2e classe





Sans réservation





20h07 - ST PIERRE DES CORPS





21h05 - 21h05%26gt; Null via PARIS MONTPARNASSE 1 ET 2



08466 1e classe





Non fumeur Place(s) assise(s)





Lundi





12 Mai





1e Passager





(26 à 59 ans)





Tarif normal Billet échangeable et remboursable soumis à condition



Loisir Service d%26#39;échange et de remboursement gratuit jusqu%26#39;à la veille du départ, avec retenue de 10€ le jour du départ, non échangeable et non remboursable après départ.



Voiture 11 - Place 55 Salle basse - Couloir - Club quatre







Supprimer





TOTAL payable en ligne 120.20 €



Ajouter :




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Now I realize all that is in French, so you will want it all explained. Basically, you cannot change or cancel once your journey has started. Aller, in this instance translates to departure and Retour translates to return.





The dates should be clear, as should the times. It assigns you a seat and those are noted too.





Are these the trains you want?




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Thank you but I can hardly understand what the message says. Can you help?





I still can%26#39;t manage to get the SNCF website in English. I can call them and try to book but can%26#39;t find a phone number.

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